The new Zellis support portal is now available at
If this is your first visit to the new portal, you'll need to click the password reset option.
For Bacs, printing, stationery services and the user group, please log in below.

This Extranet and the information contained herein is the exclusive property of Zellis and is strictly confidential. It has been provided for authorised use by Zellis customers and employees only. Unauthorised use is strictly forbidden. Anyone using this site is responsible for maintaining the confidentiality of passwords and site information. See our full Privacy Policy

Please read the following policy to understand how we will treat the information which you give to us when you use the Zellis Extranet. If you have
any concerns or queries in relation to this policy, please
contact us and we will be happy to answer your questions.
Privacy Policy
Zellis takes the privacy of our customers’ data very seriously. We are required to comply with the requirements of the Data Protection Act 1998 in
relation to the processing of any personal data we obtain from you. This Privacy Policy will tell you up front how we plan to use the information
we collect about you via the Zellis Extranet so that you can decide whether or not to provide it to us and are aware of exactly how your data will be
Your personal data is data that allows others to identify you. It may include, by way of example, your name, an address or e-mail address. To
register for the Zellis Extranet, there are some pieces of information, some of which may be "personal data", that you must complete.
Zellis may collect data (which may include personal data about you) in a variety of ways, for example;

1. When you register to use the Zellis Extranet;

2. When you speak to our customer service personnel;

3. Via explicit data capture measures, for example by entering competitions and completing surveys; and

4. Via implicit data capture measures such as studying which pages you read the most.  

The information which we collect from you on the Zellis site will be used by us in order to allow you access to view information on our products and
applications, to allow us to provide relevant content to you and even enter you into prize draws we may hold (provided we have your consent to
entry first). Some of the information which we request from you will be used to provide you with tailored access to content and applications
which may be of special interest to you and your company. Whilst you're under no obligation to provide all the information requested, if you
decline to do so, Zellis will be unable to provide you these special services. After reading this Privacy Policy, we hope that you'll feel comfortable
providing the information we need to bring you these beneficial services.
When you register with the Zellis Extranet we request that you provide us with an e-mail address. Doing so means that you can go to Your Extranet,
Administer Profile and choose to receive subscription e-mails when information relating to your product(s) has been posted to the Extranet. In
addition, having your e-mail address will enable us to communicate your password to you should you forget it. We will not use your e-mail
address to send any unsolicited e-mails. We may occasionally send you questionnaires and surveys by e-mail.
We may disclose your information as required by law or to certain carefully selected third parties, such as members of our own group or our
professional advisers who are bound by confidentiality codes.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
You have the right to have any personal data which we hold on you kept accurate and up to date.
In addition you have the right to be informed about any personal data which we hold on you. If you request access to that information, we may
request a small fee to cover our administration charges.
Zellis maintain strict security procedures in the storage and disclosure of all customer or visitor information. If you have any concerns or questions
about privacy, please do Contact Us or write to Customer Services Communications at Zellis, Thorpe Park, 239 Thorpe Road,
Peterborough PE3 6JY.
Cookie Policy
Cookies are text files containing small amounts of information which are downloaded to your computer when you visit a website. This website
uses cookies in order remember your preferences and to make the website function effectively. There are two types of cookie: 'session cookies'
and 'persistent cookies'. Session cookies are temporary cookies that remain in your browser until you have exited the website. Persistent
cookies will remain in your browser for a longer period of time.  
If you log on to the Extranet and check 'Remember Me' a persistent cookie will be written to your device recording your username and
encrypted password. It is set to expire after six months.  
Third Party cookies from LivePerson will be created on your device. These are used by the Chat Live service that is available to some products.  
All computers have the ability to decline cookies. For more information about managing cookies please go to However,
please be aware that disabling cookies may mean that the site does not function properly.  
By using this site you agree that we can place these types of cookies on your device.  
We may update this Privacy and Cookie Policy from time to time to respond to changing legal regulations or business concerns in which case we will post a
copy on our website.

Last updated: June 2012